Frequently Asked Questions
How do I use PainGone?
PainGone is straightforward and easy to use, there are no leads or pads involved. Usage is simple:
✔ Hold PainGone in your hand
✔ Firmly wrap index finger around the metal ring
✔ Identify area of pain and place the PainGone on the point of pain
✔ Click the red push-button 30 to 40 times
✔ PainGone is effective over an area with a 15cm radius
For best results use PainGone on a regular and consistent basis. PainGone can be used on acupuncture points to achieve wider reaching results when the direct point of pain cannot be identified or treated.
How often should I use PainGone?
You can use PainGone as often as you require. You cannot overdose and there are no side effects.
How long does PainGone take to work?
In many cases PainGone will work almost immediately or within a few hours or days. Some people may need to use the device for up to 14 days to feel the full benefits.
Will it work for me?
PainGone’s unique form of TENS therapy is achieving an overwhelming success rate with 90% of sufferers who try PainGone keeping it permanently.
How do I know if my PainGone is working?
When you press the activating button, PainGone will make a click noise. As long as PainGone makes this click noise, you can be sure that the device is working.
How long will PainGone last?
PainGone typically provides around 100,000 clicks. If used several times daily it will provide around 2 years use.
If I don’t use PainGone, will it lose its charge?
No. PainGone retains its charge during periods of inactivity.
Is the PainGone guaranteed?
Yes. As well as a money back guarantee, PainGone carries a two year warranty against malfunction. In the unlikely event of a fault simply return your PainGone and a replacement will be sent to you.
Is there anyone who shouldn’t use PainGone?
PainGone is extremely safe to use, however the same contraindications as normal TENS equipment apply. If you are fitted with a pacemaker, suffer from epilepsy, are pregnant or taking steroids/warfarin then it is recommended you seek medical guidance before using the PainGone.
Can I use PainGone anywhere on the body?
PainGone can be directly over the point of pain or on acupoints relevant to your specific condition. The pen should however not be used:
- X In and around the eyes
- X Over the heart
- X On the carotid sinus nerves, laryngeal or pharyngeal muscles in the front/side of the neck
- X On wet skin or damp surroundings
- X Directly over implanted metal parts.
